A certified tech will inspect your door, diagnose the issue, and provide a written quote on site. The $59 fee is credited toward any repair you approve that day.
Your contact info
01 of 06Door Setup
Question 1 of 6
What size is your garage door?
This sets how parts and labor scale — bigger doors need heavier-rated parts, but labor barely changes.
1-Car / Single
Parts ×1.0 · Labor ×1.0
2-Car / Double
Parts ×1.9 · Labor ×1.15
RV / Oversized
Parts ×3.2 · Labor ×1.6
02 of 06Door Setup
Question 2 of 6
What is the door made of?
Wood and aluminum/glass doors need custom-ordered springs and often more access time — reflected in the multiplier.
Steel
Parts ×1.0 · Labor ×1.0
Insulated Steel
Parts ×1.1 · Labor ×1.0
Wood / Carriage
Parts ×2.0 · Labor ×2.0
Aluminum / Glass
Parts ×2.0 · Labor ×2.0
03 of 06Operation
Question 3 of 6
How is the door behaving?
Pick the option that best describes what you're seeing right now.
Opens & closes normally
No obvious fault
Slow, heavy, or struggling
Straining on lift
Won't move / opener dead
No response to remote or wall button
Off-track or crooked
Visible gap, leaning, or won't travel straight
SAFETYMandatory Gate
⛔ Safety — required action
Off-Track Door
⚠ Danger
An off-track door can fall without warning. Do not operate it — keep people and vehicles clear until a tech resets and inspects it. This is not a DIY repair.
Off-Track Reset + Safety Inspection
Labor — flat fee · mandatory before any other work
$182
04 of 06Springs
Question 4 of 6
Look at the springs above the door. Any broken?
The tightly-coiled springs on the horizontal shaft above the door panels. A break shows as a visible gap in the coil.
All springs look intact
No visible gap or break
One or more springs are snapped
Visible gap in the coil
Spring count
How many springs does the door have?
Look at the shaft — count distinct coiled sections. All springs get replaced as a matched set.
1 spring
2 springs
4 springs
Not sure
We'll confirm on site
⛔ Safety — full set replacement
Broken Spring — Replace Full Set
⚠ Danger
Garage door springs store enormous tension. A door with a broken spring can slam shut. This is never a one-spring fix — mismatched springs create uneven load and fail faster.
Choose your spring quality:
Good
Standard
16,000 cycles
$97/spring
Most popular
Better
High-Cycle
25,000+ cycles
$132/spring
Best
Max-Cycle
50,000+ cycles
$198/spring
Door condition
Overall door age and condition?
Old springs strain the motor over time. This helps us spot root cause and flag when a new door might be worth considering.
Newer & solid
Under ~5 years
Aging but serviceable
5–12 years
Old, worn, or sagging
12+ years or visibly tired
Note on door age
Springs on a door this age are often worn even if they haven't snapped yet. Our tech will assess whether proactive replacement makes sense — it often prevents motor strain or a mid-winter break.
05 of 06Full Assessment
⛔ Safety — cables
Frayed or Off-Drum Cables
⚠ Danger
Lift cables carry the door's full weight. A frayed cable can snap suddenly, causing the door to drop. Always replaced in pairs — never one side only.
Lift Cables (pair) + Labor
Both sides, matched — always replaced together
$138
Cable check
Are the lift cables frayed, loose, or off the drum?
Look at the vertical cables running alongside the door panels. They should be taut, smooth, and seated in their drum.
Cables look fine
Frayed, loose, or off the drum
Shaft noise
Any grinding or squealing near the spring shaft?
While the door moves, listen right where the springs sit on the horizontal rod.
Silent there
Grinding or squealing at the shaft
End bearings: ~$40 recommended
Operation noise
How does the door sound when it moves?
Quiet and smooth
Rattling or banging
Rollers/hinges: ~$59+ recommended
Opener
How is the opener / motor working?
Working fine
But maybe time to upgrade?
Intermittent or straining
→ Tune-up / realignment
Dead / no response
→ Replacement options ↓
Opener upgrade options
Good
Chain Drive
½ HP — reliable workhorse
$429 installed
Most popular
Better
Belt Drive
¾ HP · Quiet · Wi-Fi ready
$539 installed
Best
Smart Belt
Battery backup · Camera · App
$654 installed
Optional — while we're there
Anything worth adding?
These won't block your repair — toggle anything you'd like included in the visit.
Bottom rubber / astragal seal
Stops drafts, water, and pests. Priced per linear foot.
Optional
$27/ft
Rust treatment + full lube service
Treats surface rust, lubricates all moving parts.
Optional
Quoted
✓
Full safety tune-up
15-point balance, tension, and safety inspection. Recommended on every visit.
Recommended
$100
06 of 06Review & Book
Your visit summary
Pick a time — we'll arrive with everything on this list.
The $59 diagnostic fee is waived. We'll call to confirm your slot within a few hours.
Your contact info
Visit Confirmed ✓
We received your diagnostic. Our team will call you within a few hours to confirm your time slot. We'll arrive with parts pulled for your specific door — no diagnostic fee.
Visit Booked ✓
We'll reach out to confirm your slot. The $59 diagnostic fee will be collected on site and credited toward any approved repair.
Your VisitNo door selected
Complete the diagnostic to build your estimate.
Estimate$0
Deposit due at booking
$0
25% · balance on completion
$59 diagnostic fee — waived when you complete this assessment.